Heather Chan
Human Design & Leadership Transformation Coach
Inspiring multicultural audiences with 15+ years in IT, insurance, and empowerment coaching
Speaking Topics
Authentic Leadership Starts with Self
Leadership and Human Capital DevelopmentSynopsis
Leadership in today’s fast-paced corporate environment demands more than technical competence — it requires authenticity. Too often, professionals feel pressured to suppress their values and unique qualities, resulting in burnout, disconnection, and reduced performance. In this keynote, Heather Chan shares insights and practical strategies that help individuals reconnect with their true selves, harness their strengths, and lead with clarity. Using the Human Design framework, participants learn how to identify their energy patterns, recognize signs of misalignment, and embrace authentic decision-making. This session empowers leaders to unlock their full potential while creating workplaces that are resilient, empathetic, and sustainably high-performing.
Target Audience
Corporate professionals and managers
Key Benefits
Equip professionals with tools to lead authentically by cultivating self-awareness, embracing their unique strengths, and managing internal resistance, enabling them to thrive personally and professionally while inspiring teams with resilience and clarity.
Outline
SUPERPOWER TO ATTRACT CUSTOMERS TO YOU
Sales, Marketing and Customer ExperienceSynopsis
Not everyone is a born salesperson, but with the right mindset and practical tools, anyone can succeed in insurance. In this heartfelt and motivational keynote, Heather shares her personal journey through the highs and lows of sales—offering relatable stories, proven resilience techniques, and creative approaches to weathering unpredictable markets. Agents will learn how to stay committed during tough times, think outside the box in uncontrollable situations, and become trusted advisors who guide clients with conviction. This session provides the inspiration and actionable skills agents need to attract more customers, maintain momentum, and build long-term success in insurance.
Target Audience
Insurance agents & Sales professionals
Key Benefits
Agents will discover strategies to remain dedicated during challenging periods in their insurance careers. They will learn how to adapt creatively to uncontrollable circumstances, such as market disruptions or pandemics. Participants will develop a strong, service-driven belief system to effectively guide customers as trusted consultants.
Outline
RETIREMENT REIMAGINED: Crafting a Future of Wealth and Wellness
Health and Well-beingSynopsis
Retirement is no longer the final act—it is a new beginning filled with potential for purpose, joy, and growth. This inspiring keynote reframes retirement as a time to pursue passions, achieve dreams, and prioritize both wealth and well-being. Participants will uncover how traditional financial planning falls short when it ignores resilience and inner happiness. Through practical frameworks, real-life examples, and guided mindset shifts, they will learn to face uncertainties with confidence, embrace gratitude, and foster self-love. The result is not just a retirement free from fear but a flourishing future, crafted with intention, contentment, and lifelong wellness.
Target Audience
Financial advisors, life coaches, and HR professionals
Key Benefits
Attendees will challenge outdated retirement myths and create a vision for a meaningful post-work life. They will gain tools to build resilience, plan beyond finances, and manage unexpected challenges with confidence. Participants will learn gratitude and self-love practices to ensure happiness and contentment in their golden years.
Outline
Serving High Net Worth Customers: Unlocking trust, legacy, and value for high-net-worth clients
Sales, Marketing and Customer ExperienceSynopsis
The world of high-net-worth clients is evolving—demanding more than off-the-shelf advice. This session immerses consultants in the unique realities HNW clients face, from cross-border assets and privacy risks to generational planning and reputation management. With real case studies, actionable frameworks, and hands-on engagement techniques, advisors will learn to demystify HNW insurance, decode client mindsets, and cultivate relationships based on empathy, trust, and value. The result is an upgraded ability to anticipate needs, offer bespoke solutions, and serve as a reliable partner on the client’s wealth journey—transforming sales conversations into strategic, lifelong partnerships.
Target Audience
Financial consultants and advisors
Key Benefits
Gain practical knowledge of specialized insurance and financial strategies for HNW liquidity, tax, and asset protection. Master consultative techniques that build deeper trust and credibility with HNW individuals. Understand the mindset, values, and priorities that drive HNW decision-making, positioning yourself as a long-term partner.
Outline
About
A distinguished Life Transformation Specialist and motivational speaker, she draws on her journey from IT consultant to award-winning financial consultant to help professionals break barriers and reach new heights. Fluent in English, Cantonese, and Mandarin, she delivers dynamic keynotes and coaching sessions that inspire audiences across diverse industries. With six MDRT and two COT qualifications, she is recognized for driving sales excellence and empowering others to do the same. As a Certified Quantum Human Design™ Specialist, she combines science-backed tools with holistic strategies, guiding clients to unlock their unique strengths and achieve both professional success and personal fulfillment. Through personalized coaching and practical frameworks, she equips individuals and teams to create meaningful change, maximize their potential, and realize their dream lifestyles with renewed confidence and purpose.
Unique Selling Point
Life Transformation Specialist
From IT consultant to award-winning financial consultant, she empowers professionals to break limits, achieve MDRT-level success, and transform their lives with clarity and confidence.
Quantum Human Design™ Coach
Certified in Quantum Human Design™, she guides individuals to understand their unique energy blueprint, enabling self-awareness and alignment for lasting success and fulfillment.
Multilingual Motivational Speaker
Fluent in English, Cantonese, and Mandarin, she inspires audiences across industries with impactful stories, practical strategies, and heart-centered coaching for career breakthroughs and personal growth.
Presentations
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Client Testimonials
When Heather is speaking, she speaks with passion and conviction.
Heather is a passionate, loving, and giving woman. She is one of our graduate speakers who share their learning with prospective students. When Heather is speaking, she speaks with passion and conviction. She can quickly connect with the audience and have them stay engaged. Most importantly, she is very willing to share what she knows with the audience, making her speech real and unpretentious.
- MIRANDA YEN
Director at M.A.D. Group Ltd
Heather brights the positive energy that is needed for in Sales.
High energy and bubbly personality, Heather brights the positive energy that is needed for in Sales. From her own story, she brings enlightenment to every person in the audience in five simple methods that will keep any agents with ongoing passion and sustaining with success.
- FANNY CHAK
Senior Region Manager at Prudential Hong Kong Ltd
Engaging, captivating, motivating. Heather has it all.
Engaging, captivating, motivating. Heather has it all. With compassion and empathy, she shares her own stories that move and inspire all walks of life. Her words leave a lasting impact, encouraging everyone to strive for their best, fear none, and give it all.
- LAWRENCE LAM
Chief Executive Officer at Prudential Hong Kong Ltd
Related Topics in Sales, Marketing and Customer Experience
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BREAKTHROUGH MINDSET FOR BREAKTHROUGH SALES PERFORMANCE
Embrace entrepreneurial leadership skills of curiosity, connection, and courage, to stand out from the crowd and elevate your sales performance to the next level.
Exponential Growth: The 7 Habits of Sales Excellence
In today’s crowded and fast-moving marketplace, success doesn’t come from working harder—it comes from working smarter. This high-impact session reveals the 7 daily habits behind sales excellence, drawn from observing top performers across industries. Whether you lead a team or are building your own book of business, these habits—rooted in branding, connection, and focus—will help you multiply impact instead of merely maintain performance. From building a brand that gets remembered to mastering storytelling and doubling down on what drives results, this session equips you with a framework for exponential growth that’s sustainable, practical, and immediately actionable.
Future-Proof Your Workforce: Stop Losing Your Best People to Caregiving
Caregiving is the silent crisis costing companies billions. With 1 in 4 employees balancing work and caregiving responsibilities—often in silence—businesses are seeing an invisible drain on productivity, engagement, and leadership retention. Dr. Wayne Freeman Chong reframes caregiving not as an HR problem, but a business strategy issue. In this keynote, he introduces a data-backed, executive-level approach to address caregiver burnout, improve leadership longevity, and retain high-performing employees. With insights cited in Singapore Parliament, this talk offers a powerful wake-up call and a 3-step framework to build a caregiver-inclusive workplace that reduces attrition and secures future workforce resilience.
Fostering Mental Positivity: Stress Mastery through C.A.R.E
Professionals today are under immense pressure to perform, lead, and deliver results—often at the expense of their wellbeing. In this energizing and practical session, Xi Ren introduces the C.A.R.E framework: a neuroscience-backed method shaped by her personal journey through adversity. Through real stories, interactive exercises, and fast-acting tools, participants will learn to recognize stress patterns, reset quickly, and rewire their mindset. Whether you're juggling deadlines, people, or tough decisions, this session will help you show up with clarity, positivity, and emotional control—at work and beyond. Built for busy professionals, it’s a reset that lasts.
Speaker Information
Experience
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Speaking Rate
Languages
English, Mandarin, Cantonese