Eric Feng
Expert in personal branding on social media
Spoken in 38 countries to over 500K salespeople
Speaking Topics
How To Win Customers In A Changing World
Sales, Marketing and Customer ExperienceSynopsis
In a world flooded with choices and digital noise, winning customers is no longer about being the loudest or most persuasive. It’s about empathy, trust, and personalization. Eric Feng reveals three powerful shifts: leaning into your USPs, building trust through thoughtful, multi-channel touchpoints, and creating tailored experiences that make every customer feel special. Backed by behavioral science, real stories, and proven tactics, this session shows you how to become the advisor customers choose, trust, and refer, especially when times are tough. Walk away with practical tools and scripts you can use right away to outshine your competition and future-proof your relationships.
Target Audience
Sales professionals, financial advisors, and relationship managers seeking to boost customer loyalty and conversions. Leaders, entrepreneurs, and business owners aiming to future-proof their brand and deepen client relationships.
Key Benefits
Customers buy connection: Attendees will see that genuine empathy, personal branding, and smart engagement trump aggressive selling in today’s world. Confident and customer-centric: Participants will feel empowered to approach every customer with clarity, warmth, and relevance. Apply three-step blueprint: They will start interviewing clients for USPs, implement monthly trust-building touchpoints, and personalize every customer experience using profiling tools.
Outline
From Invisible To Irreplaceable: Your blueprint to thrive in the AI and attention economy
Sales, Marketing and Customer ExperienceSynopsis
The world is shifting faster than ever. In an era where attention is the new currency and AI is rewriting the rules, insurance agents and leaders who fail to adapt risk becoming invisible. Traditional methods no longer guarantee success. Standing out, staying relevant, and leveraging AI are now essential to future-proofing your career. With 15 years of experience in branding, communication, and influence, I’ve helped thousands navigate change and build powerful personal brands. In my speech, I’ll give you the exact blueprint to rise above the noise, attract high-quality leads on autopilot, and become truly irreplaceable in the AI and attention economy.
Target Audience
Insurance agents, financial planners, and sales leaders seeking to stand out and scale in the AI era. Professionals in financial services who want to future-proof their relevance and become trusted digital thought leaders.
Key Benefits
From invisible to influential: They will realize that success isn’t just about talent. It is about being seen, heard and remembered – and they have the power to build their own influence. Empowered and confident: They will walk away feeling energized, motivated and excited to build their own brand, embrace digital tools and create memorable client experiences. Take control of their personal brand: they will have a clear step-by-step roadmap to build their brand, scale their influence with AI and foster strong client relationships.
Outline
Known Loved Respected
Sales, Marketing and Customer ExperienceSynopsis
An Insurance Agent’s Guide To Personal Branding In The Digital Age (can also be customized for agency leaders)
Target Audience
Insurance agent and leaders
Key Benefits
Agents and leaders will be convinced and motivated to build their personal brand on social media. They will also have a clear step by step on how to increase their visibility, likeability and credibility on social media. Agents will experience more leads, more appts and higher closing ratio and case count. Leaders will experience more candidate enquiries, shorter recruitment cycle and a higher closing ratio.
Outline
About
Eric Feng is a globally recognized speaker and trainer in the insurance industry, helping agents and leaders stay future-ready. During COVID, he taught professionals how to acquire clients through social media. Now, in the age of AI, he’s empowering them with cutting-edge tools to boost productivity, stand out, and build stronger client relationships—ironically, to become even more human.
His speaking journey took off in 2014 with his MDRT debut in Asia, earning a standing ovation. Since then, he’s worked with over 100 insurance companies across 38 countries, transforming how agents attract and retain clients. Beyond training top agents and leaders, he also works closely with CEOs and insurance associations, earning deep respect within the industry and amplifying his impact. Many of his mentees have gone on to become top producers and influential leaders in their companies.
Aside from his contributions to the insurance industry, Eric is a successful entrepreneur, running three 7-figures businesses and earning multiple accolades, including recognition as one of JCI’s Ten Outstanding Young Persons of Singapore and one of NUS’s Ten Most Outstanding Alumni. An advocate for mental health, he reaches over a million followers across social media, using his platform to inspire, educate, and spark meaningful conversations. A firm believer in using influence for good, Eric is dedicated to helping others achieve success—not just in business, but in life.
Unique Selling Point
Proven Results, Not Theory
Eric’s personal branding framework has helped top agents and leaders dominate social media, attract quality clients, and future-proof their careers. His strategies aren’t generic—they’re built for insurance professionals and tested in the field.
Relatable & Actionable
Unlike typical branding talks, Eric speaks the language of insurance leaders, ensuring every strategy is practical and easy to apply. Attendees leave with a clear roadmap to increase their visibility and influence.
Exclusive Gift for Attendees
Every participant receives a free copy of Eric’s book, ‘Known. Loved. Respected.’—the first personal branding book for insurance professionals. Hardcover editions are available for top agents and leaders.
Presentations
Video Presentation
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Client Testimonials
The collaboration with Eric has been welcoming and I highly recommend Eric if you have any interesting topics. I’m sure he will be able to do wonders for you and your audience!
I’ve worked with Eric on several new speech topics, and he was accurate to point. On both fronts, he delivered clear messaging on being “EntreWannabe to EntreLeader” as well as sharing best practices on “Social Media Live Streaming”. These topics were unheard of previously and they were very well received. The collaboration with Eric has been welcoming and I highly recommend Eric if you have any interesting topics. I’m sure he will be able to do wonders for you and your audience!
- JEREMY TAN
Business Impact Office Principal Head at AIA Singapore
A true asset to any event and has undoubtedly delivered the key message, leaving an impactful impression on my audience.
I had engaged Eric to speak at our Social Recruiting conference and he comes with my recommendation. His presentations are not only insightful but also filled with humor that keeps the audience engaged. Eric has a remarkable ability to relate to and connect with the audience, making the session both informative and enjoyable. A true asset to any event and has undoubtedly delivered the key message, leaving an impactful impression on my audience.
- JOSEPH TAN
Head, Agency Recruitment & Talent Management at Income
What sets him apart is his commitment to sharing practical scripts that can be immediately applied to boost your performance.
I knew Eric when I attended one of his Session more than 6 years ago. Since then I follow his social media and his speech, because in my role ,we have a commitment developing Our Professional Agency Team so need to ensure get the right person to share to Our Team, not only Inspire and motivate them but also with practical and updated information. I highly recommend Eric Feng as an Inspirational & Sales Motivational Speaker. He is incredible Energetic and always up to date with the latest Sales Strategies. What sets him apart is his commitment to sharing practical scripts that can be immediately applied to boost your performance. Eric Feng’s dynamic presentation are sure to inspire and empower your Team.
- RUSLI CHAN
Chief Agency Officer at Prudential Indonesia
Trusted By
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Speaker Information
Experience
17+ years
Speaking Rate
Languages
English, Mandarin