Tom Goh
Global Expert in AI and Digital Transformation
Award-winning strategist; designed programs for BCG Rise and MAS’s Technology in Finance Immersion Programme.
Speaking Topics
Raise The Floor. Break Every Ceiling
Sales, Marketing and Customer ExperienceSynopsis
In today’s competitive marketplace, sales success depends on the ability to anticipate client needs, analyze data intelligently, and collaborate seamlessly across teams. “Raise The Floor. Break Every Ceiling” empowers sales professionals to elevate every stage of their funnel using predictive insights, consultative selling, and internal alignment. Built on proven SPIN Selling principles and supported by real-world data analytics, this program blends structured learning with actionable reflection and peer-driven accountability. Participants will gain the tools and confidence to qualify leads effectively, engage clients meaningfully, and strengthen teamwork—driving higher conversions, stronger relationships, and lasting business performance.
Target Audience
Sales teams and account managers aiming to enhance opportunity qualification, engagement, and collaboration. Business leaders and client success professionals seeking to strengthen sales strategy and forecasting precision.
Key Benefits
From Salesperson to Strategist: Participants will adopt a data-driven, insight-led mindset that elevates their role from transactional sellers to strategic growth partners. Feeling (Emotional Shift): Confident and Connected: Sales teams will feel empowered with structured techniques and tools that simplify complex sales conversations and strengthen collaboration. Actions (Behavioral Shift): Predict, Engage, Collaborate: Attendees will apply forecasting insights, ask powerful questions, and work seamlessly across functions to deliver tangible, measurable results.
Outline
Teaching Giants to Think
Digital and Technological AdvancementsSynopsis
“Teaching Giants to Think” explores how large enterprises are integrating Large Language Models (LLMs) into the very fabric of decision-making. Moving beyond chatbots, LLMs are becoming enterprise memory systems—automating processes, connecting knowledge across silos, and reshaping how work gets done. Drawing from real-world cases of how global companies leverage LLMs for compliance, policy automation, and multilingual knowledge sharing, this keynote reveals the hidden challenges of trust, accuracy, and governance. Leaders will gain insight into how AI transforms human roles—from users to managers of machine intelligence—enabling them to build organisations that think and evolve faster than ever before.
Target Audience
C-suite leaders, innovation officers, and digital transformation strategists driving enterprise AI integration. Business managers, data leaders, and policy heads seeking practical approaches to LLM implementation and governance.
Key Benefits
From Using AI to Thinking with AI: Participants will shift from viewing AI as a tool to seeing it as a cognitive partner that enhances enterprise intelligence. Confidence in Complexity: Leaders will feel inspired to embrace AI integration confidently, understanding that human judgment and machine intelligence can co-exist in synergy. Build, Govern, Lead: Attendees will take steps to build AI-ready processes, govern responsibly, and lead digital transformation grounded in ethical and strategic foresight.
Outline
INNOVATE / TRANSFORM / LEAD
Digital and Technological AdvancementsSynopsis
“Innovate / Transform / Lead” equips business leaders with actionable frameworks to master digital transformation and AI integration. In this results-focused session, participants discover how to turn innovation into a measurable business advantage through real-world strategies and leadership alignment. The program empowers leaders to enhance efficiency, improve customer engagement, and future-proof their organisations against disruption. Drawing from years of experience advising Fortune 500 companies and public sector agencies, this session provides practical methods to drive change, foster continuous innovation, and build credibility as a digital thought leader in a technology-driven world.
Target Audience
Business leaders, executives, and managers seeking to integrate AI and transformation frameworks into strategy. Department heads, innovation officers, and professionals leading digital initiatives across industries.
Key Benefits
From Adapting to Leading: Participants will evolve from reacting to technology trends to proactively shaping their organisation’s digital future. Confidence in Change: Leaders will feel empowered to champion transformation with clarity, bridging innovation with human connection. Innovate, Execute, Influence: Attendees will implement AI strategies, streamline digital workflows, and lead with influence in fast-evolving industries.
Outline
About
Tom Goh is a leading authority in AI, sales leadership, and digital transformation with over 20 years of corporate experience. He has held leadership roles at Microsoft, HP, Ogilvy One, and Havas Media, specialising in sales growth and digital innovation. As an Assistant Professor at Singapore Institute of Technology, Tom blends academic rigor with real-world insights. He has advised industry leaders and government agencies, including BCG Rise and MAS’s Technology in Finance Immersion Programme. His award-winning work has advanced Gen AI adoption and digital literacy across APAC. Tom is a certified consultant under Enterprise Singapore’s EDG Grants and holds over 15 credentials, including PROSCI Change Management, LEGO® SERIOUS PLAY®, and advanced digital marketing. He is currently pursuing a PhD in Digital Transformation and Sustainability, making him a trusted partner for future-ready leadership development.
Unique Selling Point
Enterprise-Proven Digital Expertise
Tom translates over 20 years of corporate leadership and digital transformation success into practical, impactful strategies that empower organisations to adapt and thrive in competitive markets.
Bridging Business and Technology
His unique blend of sales mastery, AI, and sustainability helps leaders future-proof operations while aligning digital initiatives with measurable growth outcomes.
Certified, Researched, Recognised
Tom’s certified methodologies and award-winning work span corporate, government, and academic sectors, ensuring his training delivers both credibility and actionable insights for real-world challenges.
Presentations
Video Presentation
YouTube Video
Client Testimonials
Tom is an extremely talented content and curriculum developer.
Tom is an extremely talented content and curriculum developer. He knows how to create engaging and interactive material that keeps the audience interested throughout the programme and workshops. His ability to understand the audience and tailor the material accordingly is truly remarkable.
- DYLAN SUN
CEO at Equinet Academy
He helped me to develop my public speaking skills and improve my stage presence.
Tom is an outstanding coach. He helped me to develop my public speaking skills and improve my stage presence. His feedback was very helpful and he has the ability to give constructive criticism and I was able to see significant improvement in my presentations.”
- WILLIE TAN
Head of Business Development at Invest HK
He has a wealth of knowledge and experience to share and I always leave his workshops feeling informed and inspired.
Tom is an engaging and dynamic speaker. He knows how to capture the audience's attention and maintain their interest throughout his presentations. He has a wealth of knowledge and experience to share and I always leave his workshops feeling informed and inspired.
- DONOVAN KIK
SVP Marketing and Sales at Starhub
Related Topics in Sales, Marketing and Customer Experience
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Discover how to master the art of selling in the digital age and turn every challenge into an opportunity to excel in the new era of sales!
Known Loved Respected
An Insurance Agent’s Guide To Personal Branding In The Digital Age (can also be customized for agency leaders)
Exponential Growth: The 7 Habits of Sales Excellence
In today’s crowded and fast-moving marketplace, success doesn’t come from working harder—it comes from working smarter. This high-impact session reveals the 7 daily habits behind sales excellence, drawn from observing top performers across industries. Whether you lead a team or are building your own book of business, these habits—rooted in branding, connection, and focus—will help you multiply impact instead of merely maintain performance. From building a brand that gets remembered to mastering storytelling and doubling down on what drives results, this session equips you with a framework for exponential growth that’s sustainable, practical, and immediately actionable.
Sales Advisory Series: Communicate to connect, influence decisions, and close sales confidently.
In today’s sales landscape, technical knowledge isn’t enough. Buyers expect sales professionals to build trust, understand their needs, and present with impact. This workshop helps participants master the human side of selling through a proven communication framework. From making a powerful first impression to asking the right questions and delivering memorable presentations, attendees will gain practical techniques to apply across in-person, phone, and virtual interactions. With hands-on practice and coaching, they’ll learn how to adapt their communication style, read clients effectively, and build stronger customer relationships that lead to more confident closes and higher sales performance.
How to Generate Endless Leads with the ‘Omni-Tribe’ Strategy
In a world tired of pushy sales and declining cold call success, Eugene Seah’s “Omni-Tribe Strategy” offers a powerful, human-centric alternative. Instead of chasing prospects, professionals are taught to build thriving micro-tribes—communities of shared interests—using authentic engagement and the 4F Funnel Method. These tribes organically evolve into sources of trust, referrals, and recurring business. Backed by Eugene’s own transformation from burnout to breakthrough, this strategy is not just about generating leads, but about doing so with joy and sustainability. Whether you're in sales, consulting, creative, or tech—this keynote gives you a repeatable system that works.
Future Proofing Insurance: Leveraging Technologies to Drive Change
Technology is moving faster than most insurance firms can adapt. From AI-powered underwriting to insurtech disruption, digital transformation is no longer optional. But tech alone won’t save a business—people and mindset will. This keynote empowers leaders to decode global tech trends, overcome internal adoption barriers, and build a future-ready digital mindset. Backed by real case studies and future scenarios, the session offers a clear path to stay relevant in an industry being rewritten by innovation. The real challenge? Leading boldly through change. Because those who wait for certainty will be left behind.
Speaker Information
Experience
Contact for details
Speaking Rate
Languages
English