
Business Transformation Strategist
Led a 30-year-old TCM brand through full-scale transformation, growing online revenue 30X during the pandemic
In an era where global competition and rapid change threaten even the best-run businesses, survival requires more than quality or tradition. Alex Chow shares the hard-won lessons from transforming a heritage TCM brand and guiding countless retail leaders: today’s winners master human touch, embrace tech, and double down on trust. This keynote introduces the practical 3T Framework—Touch, Tech, Trust—demonstrating how even the most traditional business can evolve to meet modern demands. Audiences will leave with actionable steps to build connection, automate with heart, and nurture trust, ensuring they stay ahead of time, not left behind by it.
Traditional and retail business leaders navigating rapid change who want to stay relevant and competitive. Owners and senior managers seeking practical ways to build loyalty, trust, and future-ready operations.
Move with the market: Leaders will shift their mindset from protecting legacy alone to proactively evolving alongside customer needs, market shifts, and global trends. Confident and future-ready: Participants will feel inspired, energized, and confident in their ability to guide teams through uncertainty with clarity and courage. Apply the 3Ts daily: Leaders will take concrete steps to introduce touchpoint improvements, tech automation, and trust-building initiatives into their business right away.
In today’s economy, change isn’t the enemy—stagnation is. This keynote reframes transformation as a competitive advantage and not just a survival tactic. Drawing from his real-life experience turning a legacy business into a modern success story, Alex Chow delivers mindset shifts, people strategies, and the 3Ts Futureproof Framework to help teams overcome resistance and move with confidence. Designed for companies facing uncertainty, transition, or growth, this talk is your team’s reset button—replacing fear with focus and equipping everyone to lead the next wave of innovation.
Executive leaders and senior managers looking to align their teams, modernize operations, and lead transformation with strategic clarity in a fast-changing environment. Second-gen owners, entrepreneurs, and SME teams ready to evolve their business model without sacrificing their values or identity.
From fear to focus: Teams replace reactive decision-making with forward-thinking confidence, embracing disruption as an opportunity for strategic advantage. From threatened to empowered: Participants feel ownership over transformation, reducing fear and increasing motivation to drive change from within. From stagnant to strategic: Leaders will implement the 3Ts Framework immediately, aligning teams and activating momentum across business functions.
Alex Chow is a business transformation strategist who blends strategic clarity with real-world grit. Starting in MLM at 16, he quickly rose to become the youngest Business Manager—leading teams while his peers were still discovering their path. With a background in accounting and finance, Alex sharpened his strategy acumen at a Big 4 firm before returning to lead his family’s traditional TCM business through a full-scale transformation, scaling its online revenue 30X. Known for his ability to cut through noise with humor and honesty, Alex delivers no-fluff insights that equip teams to not just adapt—but thrive. His talks bridge tradition and innovation, combining deep systems thinking with relatable delivery that energizes action. Whether you’re facing culture shifts or change fatigue, Alex helps organizations move forward with clarity and purpose.
Built-from-Ground Experience – Alex led a 30-year-old TCM brand through full-scale transformation—growing online revenue 30X during the pandemic. Every strategy he shares is field-tested, not textbook theory.
Tradition Meets Modern Strategy – A second-generation entrepreneur, Alex helps companies modernize without losing their identity—preserving legacy while driving relevance in today’s fast-evolving business landscape.
Practical, No-Fluff Delivery – Alex blends clarity with urgency—delivering mindset-shifting stories and practical business strategies that move teams to act with purpose across every level of the organization.
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Alex didn't just inspire-he delivered real solutions. At a time when SMEs are facing rising costs and manpower struggles, his practical, no-fluff roadmap was exactly what our audience needed. If you're done with motivational hype and want true business transformation, Alex is your guy.
- Jackie Wum
Former President at BNI Future
Alex delivered a powerful and heartfelt speech that kept the audience engaged from start to finish. His authenticity, values- driven leadership, and the fact that he didn't retrench a single staff member during COVID truly inspired us. A speaker who leads with purpose and it shows.
- Christine Beh
Business Development Manager at Automotive Car Dealership
Alex doesn't just talk about leadership-he lives it. As a second-generation business owner, his message of taking full ownership without entitlement resonated deeply. His story inspired our team to shift from simply going through the motions to finding purpose in our roles. With a powerful mix of humility, growth mindset, and practical wisdom, Alex left us not just motivated-but transformed.
- Qistina Loke
Events Director at TMO Holdings Pte Ltd
The finance and accounting function is at a critical inflection point. Transactional tasks and legacy systems are giving way to digital transformation, demanding a new breed of F&A professionals who can drive strategy and business growth. This results-driven session guides participants through optimizing digital tools, adapting business frameworks, and elevating both skillset and mindset using anti-fragile principles. Attendees will learn how to reduce manual work, adopt commercial acumen, and motivate their teams for sustainable change. F&A leaders will leave equipped to play a transformational role in business performance, not just process transactions.
Digital transformation is no longer a choice but a critical path for businesses seeking growth or a successful turnaround. However, many organizations stumble through complexity without a clear strategy. This keynote presents the FMOL Framework—a holistic, proven method to assess and improve financial, market, operational, and leadership aspects of your business. By optimizing your current digital maturity, adapting strategies to business needs, and elevating performance with the right digital tools, leaders can avoid common pitfalls, unlock new revenue streams, and create lasting value for customers. This session empowers attendees with practical steps to thrive in the digital age.
Charisma is not an inborn trait—it is a learnable skill. In this high-energy keynote, Gen Z speaker and bestselling author Jing En breaks down the science of personal branding for youth in a hyper-digital world. Attendees will discover the Dopamine-Trust-Respect model, a sequence designed to help them attract attention, add value, and earn lasting loyalty from leaders and clients. Packed with relatable stories, actionable tools, and rare insights from top public speakers, this session gives young professionals a blueprint to confidently interact, stand out, and secure opportunities that were once out of reach. Includes a limited edition book for all.
Organizations across industries recognize AI’s potential, yet adoption is often blocked by fear, regulatory risk, and uncertainty. Despite strong interest, many teams remain stuck in experimentation rather than integration. Nathan Cheng reveals that the challenge isn’t the technology, but how organizations approach implementation in regulated environments. By uncovering real examples from sectors like finance, healthcare, and operations, he shows how adaptive guardrails and structured frameworks turn hesitation into action. This keynote equips leaders with practical strategies to ensure trust, compliance, and security—closing the gap between AI hype and measurable results, while building confidence in scaling adoption responsibly.
In today’s content-saturated digital age, professionals and leaders face a growing challenge — how to truly connect and make their messages heard. Generic communication no longer works, and poor storytelling often results in disengagement and missed opportunities. This keynote introduces Dr. Bernie Wong’s REACH Storytelling Framework, a research-backed method designed to transform complex information into engaging stories that influence and inspire. With insights drawn from global brands and 80,000+ videos studied in his doctoral research, Bernie reveals how to harness emotion, structure, and clarity. Attendees will leave ready to elevate presentations, campaigns, and pitches with storytelling that creates lasting impact.
The future of work is already here—and it demands a new way of thinking. In this engaging keynote, mindset coach KarFei Cheah unpacks why most people struggle with change, even when they know it’s necessary. Using systems thinking and behaviour science, he reveals how internal beliefs, hidden fears, and outdated habits create resistance. Participants will reflect on their own mental roadblocks and engage in mini-exercises to shift into a more agile, future-ready mindset. Whether you’re facing changes in technology, structure, or life direction, this session helps you make mindset your strongest asset—not your biggest obstacle.
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